See also:
My profile on 
Trevor Arden MBA, MCMI
Director of Customer 1st International and Subject Matter Expert in Learning & Development
Trevor Arden is a Subject Matter Expert in Learning & Development and Management. He holds a Masters in Business Administration, is a qualified and experienced lecturer, trainer and online eLearning Tutor. He has managed teams delivering high quality training programmes since 1993. Trevor is an established author of successful books on Business and Information Technology, published by global leaders in the publishing industry including Pitman and Financial Times.
In addition to his current position as Director of Customer 1st International, Trevor has recent experience of leading and managing the provision of learning programmes. He was Programmes and Plans Manager, a senior position, for a major provider of work based learning in the UK. In this senior management role he was responsible for training contracts of up to £10 million per annum, dealing with quality assurance and customer relationship management for key stakeholders including client employers, the UK's Learning and Skills Council, Awarding Bodies and quality assurance organisations.
As Director for Customer 1st International, Trevor's key role has been to facilitate the production of high quality learning resources. Trevor's current focus is to develop tutor supported eLearning solutions for organisations and individuals who wish to implement improvements in customer service. He understands the critical importance of customer service for all customers and employees of an organisation, and works to increase the degree of access to learning opportunities for all individuals.
Trevor holds a first degree in Economics and Statistics, is a full Member of the Chartered Management Institute, and is a qualified Lead Auditor for ISO-9000 accredited quality management systems.
You can read about more of our team here.
Need to know more?
Call us on +44 (0)1985 841070
Email us at
or use our online contact form