Our customer service training programmes are delivered world-wide
Our high-impact learning programmes and resources are used globally, spreading the message of world class customer service to organisations and individuals
Below are details of our partners that help to deliver our customer service training solutions to a global market.
e2awards
e2awards is a fantastic new opportunity for companies that do their business online. This exciting innovation provides a monthly customer service ranking and awards for businesses with an e-commerce offering.
Now that online is such an important service channel, e2awards gives businesses the chance to fine-tune their e-commerce websites, and Customer 1st International is delighted to be e2awards' premier partner in part in this brand new customer service initiative. We provide the support to e-commerce companies that engage with e2awards, in the form of training (online, of course!) and consultancy.
Visit: e2awards
Customer 1st Caribbean (Trinidad & Tobago)
Customer 1st International's Trinidad & Tobago partner is Customer 1st Caribbean.
Director Azra Nathudkhan, has achieved the Online Facilitator Award for all our customer service programmes and offers both face-to-face and online customer service training.
Visit: Customer 1st Caribbean
SOCAPiE (The Society of Consumer Affairs Professionals in Europe)
SOCAPiE is Europe's longest established and foremost professional body for customer service. It is a not-for-profit organisation, representing professionals working in the customer service industry throughout Europe.
SOCAPiE promotes the exchange of ideas, expertise and opinions within the customer service industry. It gives a voice to academics, opinion formers and governments, and we are proud that our partnership with SOCAPiE enables us to offer our online customer service qualifications to its members.
Visit: SOCAPiE
Customer Service Consulting Company (Africa)
Customer Service Consulting Company is our partner in Kenya, Uganda, Tanzania, Rwanda and Burundi, delivering Customer 1st International's accredited programmes - the Award for Customer Service Professionals (ACSP) and the Award for Customer Service Managers (ACSM).The company's vision is to pioneer a mind shift in customer service knowledge, standards and delivery. Customer Service Consulting Company has provided the ACSP and ACSM as a blend of face-to-face with online assessment. They have been delivered to a range of clients in Kenya, including Nation Media Group, Kenya Commercial Bank, Association of Chartered Certified Accountants and Central Bank of Kenya, and in Rwanda to the Ministry of Defence.
Visit: Customer Service Consulting Company
Customer First Singapore
Customer First Singapore's Director, Koh Kah Tiong, delivers Customer 1st International's Service Excellence programme and eLearning programmes in Singapore, working alongside the UK-based awarding organisation LCCI and the University of Singapore.
Visit: Customer First Singapore
The National Initiative for Service Excellence (NISE)
The National Initiative for Service Excellence (NISE) in Barbados uses a customised version of our Best Practice Guides for Customer Service Professionals & Customer Service Managers to provide the knowledge and skills required to support their training programmes.
Visit: The National Initiative for Service Excellence
GalbraithWight (Europe)
GalbraithWight has delivered health care business consultancy, business intelligence and training services for over 12 years, across many therapy areas, on Global, European and UK projects.
This partner is a provider of face-to-face and online training for the UK's National Health Service. They deliver a customised version of the Award for Customer Service Professionals, called Patient Experience.
Visit: GalbraithWight
Need to know more?
Call us on +44 (0)1985 841070
Email us at
or use our online contact form