"Best Practice Guide for Managers" reviewed by ICS Chairman
21st October 2009
…thoroughly competent, professionally produced and enormously valuable self-learning, self-development and self-enriching text.
The new Best Practice Guide for Customer Service Managers has been reviewed by Dr Ted Johns, Chairman of the UK's Institute of Customer Service (ICS).
Read Dr Johns full review of "Best Practice Guide for Managers" here
Get the "Best Practice Guide for Managers" here
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